Country Club Roof Cleaning Case Study

He worked at Lucid Bots before he ran his own operation.

Ethan spent time inside Lucid Bots before launching Skyview Precision Cleaning — which means when he went out on his own, he already understood the technology at a level most operators spend years trying to reach. He was drawn to work on the cutting edge of something real, where he could see the direct impact of what he was doing. The Sherpa Drone checked both boxes. He was 23 when he launched, about four years into the trades, and had never run a cleaning business any other way.

Five to ten stories. Too high for poles, too small for lifts. Almost nobody is there.

Ethan identified a specific structural gap in the exterior cleaning market before he ever bid a job. Buildings in the 5-to-10 story range are largely underserved — ground-based pumps can't reach them, and mobilizing a full lift or scaffold setup makes the economics unworkable for most property managers. The Sherpa Drone slots directly into that gap and lets Ethan compete on bids that would be inaccessible any other way.

He's also found a niche within the niche: interior courtyards in apartment complexes. No room for a lift, can't spray high enough from the ground, and the drone is often the only viable option. Those jobs have almost no competition.

"I make my most money when the drone is in the air. Everything else is just logistics."

A day-and-a-half job done in five hours. The tether changed the math.

Ethan's clearest turning point came during beta testing of the Power Tether, a continuous power supply that keeps the drone in the air indefinitely without battery swaps. He tested it on a 5-story office building he'd cleaned before on battery power. That job had previously taken a day and a half. With the tether, it was done in five to six hours. Not having to constantly land and swap batteries didn't just save time — it changed the entire rhythm of the workday. He's still adjusting to how much that one change rewrites the job.

His highest-value job since: a 10-story apartment project in Atlanta, completed in three days instead of five, generating roughly $20,000 in revenue.

10,000 windows. Four buildings. His first full-scale tether job.

Last week was Ethan's biggest Power Tether deployment yet — 10,000+ windows across four buildings, completed in 4 days. On battery power, a single flight covered roughly three columns of windows, five stories high, before the drone had to come down for a 10-to-15-minute swap. With the tether, his crew is covering three to four times that in a single continuous run. The long side of one building dropped from nearly three hours to about 1.5. Check out the full project video here.

The efficiency numbers matter. But the bigger shift is operational. On batteries, Ethan was constantly watching battery life, counting down the minutes until the next land-and-swap. The tether removed that entirely — and for the first time, he found himself stepping away from the drone mid-job, handing the controls to his crew, and focusing on other parts of the operation.

"It allows me to take a step back and focus on other aspects of the business."

Non-drone jobs run $600–$2,500. Drone jobs start at $1,500 and average $5–20K.

Ethan has never been in the cleaning business without the Sherpa drone, so he can't compare before and after. What he can tell you is where the money comes from: drone jobs. Non-drone work runs $600–$2,500. The drone starts at a $1,500 minimum and averages $5,000–$20,000 depending on scope. The Davidson College project, roughly 20 dormitory buildings cleaned in under two weeks — is a job he estimates would have taken over a month by traditional methods. That's the Sherpa Drone's value proposition in a single example.

Two people. Forty-five minutes to setup. A third of the day each on chemical, batteries, and rinsing.

Skyview runs two people on the vast majority of jobs — a pilot and one visual observer. Complex jobs occasionally add two or three more observers, but that's maybe one in ten. A typical day used to break into roughly thirds: spraying chemical, managing batteries and the rig, and rinsing and cleaning windows. The Power Tether has largely eliminated the battery management third — and Ethan is still recalibrating his day around that.

"Flying the drone is still my favorite part of the whole operation. That has never gotten old."

Everyone pictures a DJI quadcopter. Then the Sherpa Drone spins up.

The most consistent reaction Ethan gets from clients and property managers is surprise at the size of the drone. Most people hear "drone cleaning" and picture a small consumer quadcopter doing light work. When the Sherpa Drone lifts off, it stops people in their tracks. That moment of surprise tends to work in his favor — the gap between expectation and reality is wide enough that it becomes its own sales tool. Skeptics become believers on the spot.

Recurring window contracts and partnerships with other cleaning companies.

Ethan's primary growth focus is recurring window cleaning contracts. Windows get dirty frequently, traditional cleaning is cost-prohibitive for many property managers at that cadence, and the drone lets him offer faster, cheaper, and more frequent service than conventional methods. That combination has been a consistent winner in his market.

He's also building partnerships with other cleaning companies to co-tackle larger and more complex jobs — letting each side specialize, keeping overhead down, and opening up projects that would be out of reach operating solo. It's a growth model that doesn't require scaling headcount to scale revenue.

From Lucid Bots

Ethan is a clear example of what it looks like when someone understands a technology deeply before they try to build a business around it. He knew what the drone could do, identified exactly where that capability created an unfair advantage, and built Skyview Precision Cleaning squarely inside that gap. At 27, with no prior cleaning business to compare against, he has no bad habits to unlearn and no ceiling he's been conditioned to accept.

The recurring contract model he's building — paired with the tether efficiency gains he's already seeing — is the kind of compounding setup that doesn't look dramatic quarter to quarter but builds something real over time. We're watching it closely.

Nick Burgess didn't pivot to drone cleaning. He started there. Summit Drone Solutions was built from scratch around the Sherpa in SW Florida — and from year one to year two, gross revenue more than doubled. Here's how he did it and where he's taking it next.

A firefighter-paramedic who saw the market before it was obvious

Nick is 44 and spent most of his career as a firefighter and paramedic before going into business. He saw an ad for the Lucid C-1 around 2022, spent 2023 researching, connected with the Lucid Bots team, did serious market research, and jumped in. His read on the timing: enough industry presence to have credibility, but not yet oversaturated. SW Florida gave him a strong first market to build in.

The first year was steep. But the traction came — and Summit has been growing year over year since.

No prior cleaning business. The Sherpa opened every door.

Nick didn't have an exterior cleaning operation to pivot from — Summit was built around the drone from day one. What he didn't expect was how many adjacent services the Sherpa would unlock. Jobs he hadn't originally planned for started showing up, and Summit grew into a full-service exterior cleaning company almost organically. The drone wasn't just a service line — it became the foundation everything else was built on.

"You don't know what you don't know. Talk to operators who've been doing it — everyone in this industry is approachable."

The first 10-story building changed how he thought about the business.

Nick's turning point was the first time he put the Sherpa on a 10-story building. It was a real eye-opener — for his team and for his clients. Five-figure projects are meaningful, but what Nick has found most valuable over time isn't the big one-off jobs. It's the recurring maintenance contracts. Those are where the business compounds.

High demand doesn't always mean high margin. He did the math on roofs.

Nick started with roof cleaning — high demand in Florida, obvious fit for the drone. But after running the numbers carefully, he found the profitability wasn't what it appeared once all costs were accounted for. He shifted focus toward mid-rise window cleaning, which has proven more profitable, and brought on a dedicated marketer in 2025 to build that side of the business systematically. Growth has continued year over year since the shift.

Three-person crew. Scene size-up first. Pre-planning does most of the work.

Summit runs a crew of three for most jobs. They arrive, do a thorough scene size-up, and spend about 30 minutes prepping hose lines. A charging station and portable generator are positioned close to the work area. From there: one person pilots, one manages the hose, one handles batteries, fuel, DI water, and rover duties. Redundancy and pre-planning are what keep the drone in the air. Nick's approach — crawl, walk, run — is the same advice he gives to new operators before they tackle large buildings.

"Does it really work?" Everyone thinks the drone is cool. Owners want results.

The most common question Nick gets isn't about price or safety — it's basic skepticism. Building owners want to know it actually works. His answer isn't a hard sell; it's expectation management. For window cleaning, he markets the Sherpa as roughly 80% as effective as traditional methods. In practice, they often exceed that. Knowing the limitations is just as important as knowing the capabilities — and being honest about both is what earns the contract and keeps it.

"Knowing the limitations is just as important as knowing the capabilities."

Mid-rise window cleaning — with a marketer now actively building the pipeline.

Nick's number one growth opportunity is mid-rise window cleaning. The 5-to-10 story range is underserved — too high for ground-based crews, too small to justify full lift mobilization — and he's positioning Summit squarely in that gap. With a marketer on the team since 2025, the inbound pipeline is being built deliberately. Recurring contracts are the goal, not just one-off jobs. Summit more than doubled from 2024 to 2025 and is carrying that momentum into 2026.

From Lucid Bots

Nick's story matters to us because it's one of the clearest examples of what we hoped this technology would make possible — someone with no background in exterior cleaning who saw the opportunity, did the homework, and built a real business from the ground up.

Every other week we'll bring you another story like this — different operator, different market, different path in. Same commitment to sharing what's actually working. If you know someone who should be in this newsletter, send them our way. And if you think your story belongs here, we want to hear it.

What has the Sherpa Drone actually done for Drone Clean USA?

Before the drone, David was doing $20,000–$30,000 per month as a residential soft washer. He can now hit that same number in a single week. He's also targeting increasingly complex commercial projects, and revenue has grown 200% — and he's quick to point out that the quality-of-life gains have grown alongside the money.

"I can hit in a single week what used to take me a month."

An 8-foot fall and a company that actually answered the phone

David's entry into drone cleaning wasn't strategic — it was survival. He fell off an 8-foot ladder and landed hard on his hip, damaging it significantly. The experience made one thing clear: there had to be a safer way to do this work.

He researched drone cleaning companies and reached out to four of them. One was out of business. One emailed him back two weeks later. One never responded at all. Lucid Bots answered the phone.

That responsiveness was enough. He bought the Sherpa Drone, became a strategic partner, and has been an active feedback contributor ever since. Years later, he's getting that same hip replaced — but he's not climbing ladders anymore.

Residential soft wash, a dissolved partnership, and a slow pivot

David started in residential soft washing with a partner. After the partnership dissolved, he launched Drone Clean USA. The first two years with the Sherpa Drone were spent trying to make it work primarily for roof cleaning — a high-demand service that he eventually found was lower profitability than it appeared after careful analysis.

Year three was the turning point. He made the deliberate choice to focus residential work only on high-margin roofs, drop house washes entirely, and shift serious energy toward commercial acquisition. He calls it the best business decision he's ever made.

"The best business decision I've ever made was going all-in on commercial."

$20–30K per month to $20–30K per week

The revenue math for Drone Clean USA is straightforward. What used to be a solid month is now a strong week. Average per-job revenue has climbed to approximately $10,000 and is growing as David deliberately pursues more complex, higher-value commercial projects.

More notable to him than the revenue growth is what came with it: time. Time to volunteer. Time to rest. Time to do things outside of work that matter to him.

Minimum two people, maximum preparation, early starts on the coast

Drone Clean USA runs a minimum crew of two, scaling with job complexity. Critically, the job planning happens offsite — site visits are done in advance, SOPs are reviewed, and the crew knows exactly what to do when they arrive. Onsite setup is minimal by design.

When working on the coast, David prefers early morning starts before afternoon winds pick up. The team works opposite the sun to prevent solution drying on windows. Weather and wind contingencies are built into the schedule based on season. The crew often skips lunch to finish early, but hydration stays non-negotiable throughout the day.

Entire commercial portfolios — and a team being built to go get them

David's next move isn't another job type. It's building the infrastructure to own entire commercial portfolios. He's developing a team with dedicated acquisition, service delivery, and account management capacity. Portfolio-based pricing is available, but only with signed agreements — a policy that keeps the pricing structure sustainable and filters out uncommitted prospects.

A six-figure job is already on the calendar. Another commercial contract, if it closes fully, would be in a different category altogether.

60 years old, a brand new hip, and one clear regret

David Wheeler is 60. He spent most of his career in white-collar work before switching to the trades five years ago — two years before the Sherpa Drone, three years with it. He recently got a hip replacement on the same hip he damaged in that 8-foot fall. The injury that brought him to the Sherpa Drone has been corrected. He's not climbing ladders regardless.

What does he wish he'd known? That drone cleaning was even a category. He would have gotten into it sooner — and he says it plainly, without qualification.

"I didn't know this existed. If I had, I would have started sooner."

From Lucid Bots

David's story is one we think about when someone asks what kind of company Lucid Bots is trying to be. Not because of the pipeline or the revenue growth — though those numbers matter. Because of what happened after he bought the Sherpa Drone.

He didn't just use the product. He called us when something wasn't right. He shared what he was learning in the field. He gave feedback that shaped how the product developed. And he trusted that we were actually listening.

If you're running a Sherpa Drone and you haven't connected with the Client Success team, that's the first thing to fix. And if you're considering the Sherpa Drone and want to talk to someone who's been in the field with it for three years — David is the kind of operator who picks up the phone too.

— The Lucid Bots Team