- Case Study -
DoubleTree
DoubleTree by HiltonTM is a 140-room, 4-star hotel located in the heart of Asheville, North Carolina.
Executive Summary
Asheville’s DoubleTree by HiltonTM experienced a unique challenge due to its location. By utilizing drone technology from LucidBots, the establishment ensured operational efficiency, safety, and cost-effectiveness, transforming its maintenance approach and boosting customer satisfaction.
Challenges
The hotel lay atop a 90-foot cliff that introduced serious risks and operational hardships for traditional cleaning methods. Standard procedures involved risky, labor-intensive lifts and incurred high costs.
Solution
Twin City Pressure Washing responded by integrating drone technology, a safer, efficient, and cost-effective cleaning solution. The process involved assessment and planning, drone selection and training, establishing operational guidelines, and conducting trial runs for performance optimization.
Drone cleaning is safer for the technicians because they're on the ground. It's safer for pedestrians and it's safer for the tenants.”
Donnie Birth,
Owner/Operator Twin City Pressure Washing, Winston-Salem, NC
Results
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Enhanced Efficiency: Drone implementation cut the usual two-day cleaning process in half, lowering operational disruptions.
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Improved Safety: Drone usage eradicated risks linked to heights, shielding workers and bystanders from potential hazards.
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Cost-effectiveness: The drone’s adaptive use brought considerably lower expenses compared to traditional tools like rental lifts.
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Business Expansion: This technological adaptation allowed handling a more extensive range of projects that had previously been deemed risky or inaccessible.
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Positive Customer Impact: The better-maintained structure, courtesy of drones, resulted in an improved guest experience and left an unforgettable initial impression.
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